Cancellation and Return Policy

Cancellation and Return Policy
Cancelling order
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 6 hours. If packaging and shipping process begins, it can not be canceled.

Recovered
Your satisfaction is our first priority so if you want to return the money you can make one request looking for the reason.
If done you do not receive the product within a guaranteed period (45 days not include 2-5 processing days) You can request a return or recharging.
If you receive a wrong product, you can request a return or recharging.
If you do not want a product you have received, you must submit a return request but you must return the product at your expense and should not be used.
Your request did not arrive due to factors within your control (i.e., providing the wrong shipping address)
Your order has not arrived due to exceptional circumstances outside of the eviestore control (not passed by Customs, delayed due to natural disaster).
Other exceptional circumstances out of control are eviestore
* You can send refund requests within 15 days after the end of the specified warranty period (30 days). You can do this by sending a message on the Contact Us page

If your refund is approved, your refund will be processed, and your credit will be automatically credited back to your original credit or payment method within 14 days.

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